Cancellation policy

Cancellation Policy

Orders at Vache Verde are processed promptly to ensure fast and reliable delivery. Cancellations are only possible if your order has not yet been processed or shipped.

If you wish to cancel an order, please contact us as soon as possible at support@vacheverde.com with your order number. We will do our best to accommodate your request if the order is still eligible for cancellation.

Orders That Have Been Processed or Shipped

Once an order has been processed or shipped, it can no longer be cancelled. In such cases, all sales are final and the order will be delivered as placed.

We encourage all customers to review their order details carefully before completing their purchase.